Product (s) can be exchanged from any of our regular stores within the 30 days from the date of purchase. Please note that the product must be unused with the price label attached along with the purchase invoice. Items bought on sale cannot be exchanged.
We have a ‘No Refund’ policy. However, refunds may be allowed in exceptional cases wherein the product is out of stock or appears to be faulty. Refunds will be issued to the same credit card that was used for the original purchase. You will be credited for the cost of the item(s) and applicable taxes. Shipping and handling costs are non-refundable. Please allow two weeks for the processing of returns and up to two billing cycles for the credit to appear on your credit card statement


1.      Cash on delivery orders: Refund will be in the form of pay orders,
2.      Online paid price of the bought product will be reversed on your card.

Returns, Exchanges & Refunds will only be facilitated for the goods purchased through only. Refunds will be processed once the items have been received at our address mentioned above. Please email at with the following info:
For all cash on delivery orders, request for pay order will be filed. Please send us the following information:

1.      Bank account no.
2.      Account title
3.      Branch code
4.      CNIC no.
5.      Order no.
6.      Items for refund

For orders paid using credit/debit card or PayPal, refund will be credited into the same account. It takes up to 5 working days for online refund to reflect on your statement. Any shipping, handling costs or taxes are non-refundable.
Please Allow Us Up To 7 Days For The Refund To Be Processed After Goods Are Received. Returns, Exchanges & Refunds Will Only Be Facilitated for the Goods Purchased Through Only.
Goods & items purchased on sale or other promotions are not eligible for returns & exchange or refunds, unless you have received damaged goods.